Qatar Airways
Welcome to a world where ambitions fly high.
From experienced pilots to dynamic
professionals embarking on new careers, Qatar Airways is searching for talented
individuals to join our award-winning team.
We take pride in our people—a dynamic and
culturally diverse workforce is essential to why we are one of the finest and
fastest growing airlines in the world.
We offer competitive compensation and benefit
packages.
About the role: Food & beverage
Administration Coordinator:
Provides administration support for the smooth
functioning of the Catering Services department on a daily basis.
Performs secretarial duties, which require the handling of confidential and
sensitive information. Represents the department through the management of
correspondence, telephone and personal contacts. Undertakes projects and
system updates i.e. QOSMOS as directed by the Senior Managers of Catering
Services in order to support Departmental/Corporate initiatives.
Operational
·
Performs various secretarial and
administrative duties to support requirements and maintain the department
functions smoothly on a daily basis. Handles a wide variety of situations and
tasks involving the administrative function of the office. Tactfully handles
enquiries and/or refer to appropriate personnel/department.
·
Manages, coordinates and maintains calendar of
appointments, travel arrangements, records of communication (documents, faxes,
mail) to meet the requirements of the different Catering Services Departments,
to record, filter, disseminate and communicate all incoming and outgoing
matters.
·
Provides business documentation support,
including report writing, presentation creation and spreadsheet preparation and
distribution of such materials. Compiles reports as directed and ensure that
all files are complete and properly maintained.
·
Independently manages multiple tasks and
assigned projects whilst respecting the deadlines and simultaneously ensuring
the integrity of all information and data.
·
Communicates and provides information
internally and externally to assist and enable administrative support and
effective service to the concerned sections.
·
Refers routine matters to appropriate person
for action and follows up to ensure completion.
·
Tracks department staff duty travel papers
(exit permits, tickets, per diem allowances, hotel and visas).
·
Establishes a confidential filing system for
all correspondence generated to and from the Catering Services Department,
categorizes and maintains manuals, sensitive correspondence and other source
material.
·
Prepares and distributes correspondence, send
faxes, reply to emails and telephone calls.
·
Follow-up with other sections/departments to
ensure that requests are carried out and activities are coordinated.
·
Arranges required office equipment for new and
existing staff.
·
Accesses and maintains records for Department
Assets.
·
Maintains and updates Catering Services systems
QOSMOS – on the job training will be given. This incudes but not limited to,
Voyage Reports (VR’s), Menu Grids, Menu Uplift Plans (MUP).
·
Supports in creating and maintaining required
process documentation, examples being Urgent Approvals (URG), Purchase Enquiry
(PE) etc. on the job training will be given.
·
Performs other related duties, as assigned,
for the purpose of ensuring the efficient and effective functioning of the work
unit.
Additional Job responsibilities:
Administration Support
·
Provides efficient administrative support,
with minimal instructions.
·
Enhances office administration procedures
within the unit.
·
Remains informed on relevant Company policies
and procedures.
·
Promotes high standards of corporate values
through correspondence, telephone and personal contact.
·
Keeps and maintains of all the tracking for
the inbox and outbox.
Personal Development
·
Take responsibility for own ongoing personal
development and growth of expertise.
·
Keep abreast with any market trends and
developments
·
Assist in the response to any emergency or a
major operational disruption affecting Qatar Airways or its subsidiaries,
including support of the Qatar Airways Special Assistance Program.
Operational Safety
·
Ensure full awareness of work health and
safety requirements and expectations in order to minimise health and safety
risks for self and colleagues.
·
Ensure compliance to all relevant safety,
security, quality and environmental management policies, procedures and
controls across the operation to guarantee employee safety, security,
legislative compliance, delivery of high quality service with a responsible
environmental attitude.
·
Take a direct and personal interest in
reported injuries, incidents, near misses and hazards to ensure that
appropriate reporting, investigation and response is being achieved.
About You:
You should have minimum 4 years of experience
within administration background with a relevant Vocational, Tertiary or Trade
qualification. Certificate in Computer Applications - MS Office (Word, Excel,
Power Point, Access) will be preferred
Job Specific Skills.
·
Ability to work in a cross culture
environment.
·
Excellent communication and computer skills.
·
Excellent written/spoken English.
·
Maintain confidentiality and self-discipline.
·
Should be motivated, responsible and focused.
Note: you will be required to attach the
following:
1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate
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Airport Jobs