Administration Coordinator | Qatar Airways | Doha


Qatar Airways

Welcome to a world where ambitions fly high.
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.



About the role: Food & beverage Administration Coordinator:

Provides administration support for the smooth functioning of the Catering Services department on a daily basis.  Performs secretarial duties, which require the handling of confidential and sensitive information. Represents the department through the management of correspondence, telephone and personal contacts.  Undertakes projects and system updates i.e. QOSMOS as directed by the Senior Managers of Catering Services in order to support Departmental/Corporate initiatives. 

Operational

·         Performs various secretarial and administrative duties to support requirements and maintain the department functions smoothly on a daily basis. Handles a wide variety of situations and tasks involving the administrative function of the office. Tactfully handles enquiries and/or refer to appropriate personnel/department.

·         Manages, coordinates and maintains calendar of appointments, travel arrangements, records of communication (documents, faxes, mail) to meet the requirements of the different Catering Services Departments, to record, filter, disseminate and communicate all incoming and outgoing matters.
·         Provides business documentation support, including report writing, presentation creation and spreadsheet preparation and distribution of such materials. Compiles reports as directed and ensure that all files are complete and properly maintained.
·         Independently manages multiple tasks and assigned projects whilst respecting the deadlines and simultaneously ensuring the integrity of all information and data.
·         Communicates and provides information internally and externally to assist and enable administrative support and effective service to the concerned sections.
·         Refers routine matters to appropriate person for action and follows up to ensure completion.
·         Tracks department staff duty travel papers (exit permits, tickets, per diem allowances, hotel and visas).
·         Establishes a confidential filing system for all correspondence generated to and from the Catering Services Department, categorizes and maintains manuals, sensitive correspondence and other source material.
·         Prepares and distributes correspondence, send faxes, reply to emails and telephone calls.
·         Follow-up with other sections/departments to ensure that requests are carried out and activities are coordinated.
·         Arranges required office equipment for new and existing staff.
·         Accesses and maintains records for Department Assets.
·         Maintains and updates Catering Services systems QOSMOS – on the job training will be given. This incudes but not limited to, Voyage Reports (VR’s), Menu Grids, Menu Uplift Plans (MUP).
·         Supports in creating and maintaining required process documentation, examples being Urgent Approvals (URG), Purchase Enquiry (PE) etc. on the job training will be given.
·         Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.

Additional Job responsibilities:

Administration Support

·         Provides efficient administrative support, with minimal instructions.
·         Enhances office administration procedures within the unit.
·         Remains informed on relevant Company policies and procedures.
·         Promotes high standards of corporate values through correspondence, telephone and personal contact.
·         Keeps and maintains of all the tracking for the inbox and outbox.

Personal Development

·         Take responsibility for own ongoing personal development and growth of expertise.
·         Keep abreast with any market trends and developments
·         Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries, including support of the Qatar Airways Special Assistance Program. 

Operational Safety

·         Ensure full awareness of work health and safety requirements and expectations in order to minimise health and safety risks for self and colleagues.
·         Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the operation to guarantee employee safety, security, legislative compliance, delivery of high quality service with a responsible environmental attitude.
·         Take a direct and personal interest in reported injuries, incidents, near misses and hazards to ensure that appropriate reporting, investigation and response is being achieved.

About You:

You should have minimum 4 years of experience within administration background with a relevant Vocational, Tertiary or Trade qualification. Certificate in Computer Applications - MS Office (Word, Excel, Power Point, Access) will be preferred


Job Specific Skills.

·         Ability to work in a cross culture environment.
·         Excellent communication and computer skills.
·         Excellent written/spoken English.
·         Maintain confidentiality and self-discipline.
·         Should be motivated, responsible and focused.

Note: you will be required to attach the following:

1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate

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