Hamad International Airport
Hamad International Airport
(HIA) is the hub for the rapidly expanding international Qatar Airways network.
Open 24/7 and located just five km from Doha's city centre, the airport is used
by more than 35 regional and international airlines. It is also home to the
world’s only terminal dedicated to Qatar Airways First and Business Class
passengers.
About Your Job:
Responsible for providing Hamad
International Airport users with information on Qatar, the airports
services and airlines services on flight timings, transport,
reservations, hotel information etc.. Tasked with ensuring that all
airport users receive a high standard of customer service from the information
desk and are satisfied with the service they receive.
• Provide high quality customer service to airport users at all times continuously looking to improve customer satisfaction.
• Handling of multi
products/services as required by the organization.
• Maintain liaison with
all operational areas and keep abreast of policy and procedural changes.
About You:
Essential:
High School Qualification (e.g.
O level, Year 10, min compulsory education)
Minimum of one years experience
within a customer facing role.
Speak and/or write in English
Experience of providing a high
standard of customer service.
Preferred:
Speak a 2nd Language and/or
write in Arabic.
Minimum 2 years relevant
airport environment experience.
Specific Skills:
• A good standard of
spoken and written English language skills.
• Demonstrates a focus on customer service and satisfaction.
• Strong interpersonal and communication skills.
• Ability to work as a member of a team.
• The initiative to work independently.
• A good standard of IT literacy.
• Strong administrative skills.
• Demonstrates a focus on customer service and satisfaction.
• Strong interpersonal and communication skills.
• Ability to work as a member of a team.
• The initiative to work independently.
• A good standard of IT literacy.
• Strong administrative skills.
1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate
Tags
Airport Jobs