Job Description
Cabin Crew-Gatwick
Fleet
We, British Airways make
it all happen. First trips, holidays of a lifetime, business meetings and
weekends away. And our Cabin Crew all share a common purpose to deliver
exemplary service, every day, on every flight and to every customer.
Our customers deservedly have high expectations,
and as ambassadors of a truly iconic British Brand, our Cabin Crew
instinctively know what the customer needs, often before they do.
The role requires dedication, resilience and an unwavering commitment to service. You will embrace change, and be able to demonstrate adaptability, and enthusiasm that will ensure British Airways best years lie ahead of us.
As a business we are in the period of
significant change; we are introducing new systems, new aircraft and new ways
of working. We are adopting new technology to help improve the service we
offer, from the customer's smartphone, through the airport experience and into
the air, and it won't stop here. We want people that can drive new initiatives,
challenge the status quo, and feel empowered to be the best that they can be.
We foster a culture of high performance which
will enable you to develop your personal, and professional skills at the same
time as travelling across the globe.
As you progress, you will have the opportunity
to develop your skills in a variety of areas, take control of your career path,
and be recognised and rewarded for your hard work and commitment.
As a member of our Gatwick Fleet Cabin Crew,
you'll have the potential to earn on average a reward package of between
£20,500 and £22,000 per annum, potentially increasing to £23,500 in conjunction
with corporate pay initiatives. This includes a starting salary of £13,156 and
an hourly payment when you are flying, performance related annual increments
and commission for in-flight retail sales. Annual leave starting at 28 days per
year rising to 34 days per year.
Please note: candidates in possession of a valid
EASA Cabin Crew Attestation should apply via our Cabin Crew with attestation
campaign. For further information about this please visit the FAQ section of
the Cabin Crew page on our careers site.
What Key Skills are required for a successful
career as Cabin Crew?
These actions that make others feel welcomed,
valued, informed and listened to - the most important ways to create good
relationships, build trust and keep our customers coming back even when things
go wrong.
Passion for delivering exceptional customer
service
Delivering exceptional service to every
customer, on every flight and every day
Hard working
The work is hard and the hours long but the
rewards are many
Resilience
Some days are tough, really tough and you will
never experience jet lag like it, but no matter what, when you put on the
uniform, you are red, white and blue, inside and out
Empathetic
Someone who instinctively understands the needs
of the customer before they do
Open to change and innovation
The aviation industry is on the cusp of
unprecedented change, with a raft of new technologies, multiple initiatives and
new aircraft, our cabin crew drive much of the change and are always happy to
embrace innovation
If you are successful, courses will start from
March 2019 onwards.
A problem solver, a nurse, a nanny, a
firefighter, a friendly ear, travel guide and super human...
Tags
Airlines