Qatar Airways
Welcome to a world where ambitions fly high.
About Your Job:
We are looking for Customer Services
Agent with a natural flair of delivering unforgettable service at
our Qatar Airways Customer Contact Centre located in Wroclaw.
As a Customer Service Agent you
will responsible for:
·
Providing service excellence to Qatar Airways
customers through telephone, email and optimise passenger satisfaction
·
Making new reservations, changes to existing
reservations, quoting the correct fares, rules of carriage, issuance /
re-issuance of tickets, and processing any refunds.
·
Support E-Commerce and Frequent Flyer Program
activities
About You:
To be successful in this role:
·
You must be interactive, customer service
oriented person with warm, cheerful and expressive personality and
excellent communication skills
·
You must be fluent in English. speaking an
additional language is a strong advantage.
·
Have a strong sense of customer satisfaction
through responding to customer enquiries and offering the best solutions
·
Capable to work in shifts
Note: you will be required to attach the
following:
1. Resume / CV
1. Resume / CV
Tags
Airlines